Last updated: March 1, 2025
We are happy to assist you with any inquiries regarding orders, products, shipping, or other questions. Please find our contact details below.
For general inquiries, order status, or assistance, please reach out to us via email:
📧 Email: hello@dear-u.co.nz
⏳ Response Time: We aim to respond within 2 business days (excluding weekends & public holidays).
📍 Dear.U
Unit 5/24 Pickering Crescent, Chedworth, Hamilton, WKO, 3210, New Zealand
🔹 Pickup is available by appointment only.
🔹 Unexpected visits without prior arrangements are not allowed.
🕘 Monday – Friday: 9:00 AM – 5:00 PM (NZST)
🛑 Saturday & Sunday: Closed
🛑 Public Holidays: Closed
Stay connected with us for the latest updates, promotions, and new products:
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Before reaching out, check our FAQ page for common questions about orders, shipping, and product details.
